Refund Policy

Refund & Cancellation Policy

At Pawsome Care, we value transparency, trust, and flexibility. While we do our best to accommodate changes in your schedule, we’ve also set guidelines to ensure fairness and clarity for all parties involved.

Please note that this Refund Policy outlines general terms and is not legal advice. We encourage you to review the policy carefully and contact us with any questions. For legal assistance regarding your specific rights and obligations, please consult a qualified attorney.

Cancellations

Boarding, Drop-In Visits, and Dog Walking Services:

• 100% refund if canceled 48 hours or more before the scheduled service.

• 50% refund if canceled 24–48 hours before the scheduled service.

• No refund if canceled less than 24 hours before the service start time.

Pet Taxi Services:

• 100% refund if canceled at least 24 hours in advance.

• No refund for same-day cancellations.

How to Request Refund

To request a refund, please contact us via email at pawsomepetsittingsd@gmail.com or through the contact form on our website. Include your name, booking date(s), and reason for cancellation.
 

Pawsome Care reserves the right to update or modify this Refund Policy at any time. We recommend reviewing it periodically for any changes.

Thank you for choosing Pawsome Care—your pet’s comfort is always our top priority!